For us, quality management is a comprehensive approach and pervades everything that the company does.
This means that we target not only quality assurance, but most importantly the ongoing improvement of all of our processes, whether they are value-creating or value-supporting, and always with the goal of ensuring maximum customer satisfaction.
Quality begins with documentation of the needs of the customer and market, and extends across product development (FMEA, APQP, etc.) through to the entire lifecycle of our products. Processes must be measurable - and therefore manageable - in terms of their efficiency and effectiveness.
This comprehensive approach to quality management represents our foundations for successful long-term business relationships with our partners.